Once we get the products, we’ll refund the amount to your bank, credit card or debit card account.
Why do we have a "Use & Return" policy?
Not sure if SuperBottoms UNO will work for your baby and you?
Feel it may not be worth the cost?
We would love for you to try UNO with Zero risk, hence we have this unique policy where we take back even a used diaper. Just go with our Use & Return policy and fall in love with UNO.
We hardly get any returns however if your baby still doesn’t love the UNO, you can return it within - (Freesize: 30 days, Newborn: 15 days) from the date of delivery of the product and get your full money back!
What products can be used & returned?
We’d love you to try our Newborn UNO & Freesize UNO under our Use & Return & fall head over heels with our diapers. Buy 1, try 1 & then you’ll definitely go for more.
What if I buy more than 1 UNO in my first order? Does this apply to Bundle packs?
Use 1 to know 1!
If you’ve ordered more than 1 UNO on your first purchase, try 1 out of the lot on your baby to understand the features.
We’ll replace the entire lot only if just one product is used & others remain packed unwashed & unused.
If all UNO are washed/used, we would take back only 1 of them.
When will I get my money back?
We’ll initiate your refund of one UNO once we receive the product. The amount of purchase will reflect in your account via bank transfer/credit or debit card refund within 10 working days from the date of receiving the products.
What do you do with the returned UNO?
Your single wash UNO is first sterilized & then used for either demonstration purposes or we upcycle them into cute keychains & other products to create a sustainable environment. It’s one step towards our goal!
How do I raise a return request?
SuperEasy! Just fill in the return request form here, wash, dry & pack the used diaper & simply ship it to us.
Which platforms does this policy apply to?
The Use & Return Policy is applicable on products purchased only on www.superbottoms.com & not applicable on products bought on other e-commerce portals.
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