Refund policy

CANCELLATION and REFUND:

Cancellation before shipping:

If the order that you want to cancel has not been shipped, you can cancel the order online or by contacting our helpdesk at +91 9702314940. Best done within 24 hours of placing the order.

In case of unshipped orders, the money will be refunded to the same account used for payment, within 7 days of the return request.

The refunded amount may show in your account in 3-5 business days from the date of processing the same.

Cancellation post shipping:

If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our helpdesk at +91 9702314940.

You have the option to refuse the order at the time of delivery.

Once the order reaches us,  we shall initiate the refund within 3-7 business days.

Refunds will be issued for the price of the product only, shipping fees are not refunded.

The refunded amount may show in your account in 3-5 business days from the date of processing the same.

International orders:

International orders cannot be cancelled once shipped. If cancelled before shipping, refund will be done post deduction of applicable banking charges.

 

REFUND post receipt of product:

 Refunds will be initiated after the returned product passes quality checks at our warehouse.

For pre-paid order, the amount will be credited to the to the source account

For Cash on Delivery orders, you will receive a refund link over your registered email/contact number, which can be filled from your end for faster refund.

The refunded amount may reflect in your account in 3-5 business days from the date of processing the same.

For International Orders:

For any return/ replacement, customer will have to bear the shipping cost.

Refund: In case if returns, the paid amount will be refunded excluding the delivery fee.