Demand Planner

Job description:

We are actively looking for a Demand Planner who will play an essential role in the supply chain of our company. The main duties of the candidate will include planning inventory flow, analysing statistical data, and generating forecasting solutions.

Job Responsibilities:

  • Coordinate with sales and marketing to consolidate Historical sales data analysis with commercial team inputs.
  • Conduct monthly coordination meeting (S&OP) and ensure information flows back Supply and production planners.
  • Own National level Forecast Bias and Accuracy and initiate action improvements.
  • Manage 4 Divisions in the India Region Consumer Business (Retail).
  • Understand demand by area, state and customer level.

Job Requirements:
  • Have a good understanding on business process and planning model.
  • Supply Chain background will be preferable.
  • Good risk assessment prior to decision making.
  • Ability to drive cross-functional team, and lead coordination meeting
  • Proactive initiative is an important attribute

Job Qualifications:
  • Minimum of 3 years’ experience in Supply Chain or Other function with involvement in S&OP / Business Process cycle. Preferable in retail business.
  • Solid understanding of inventory management practices.
  • Advance in Excel and analyzing it before deliver the information properly.
  • Having perspective on looking at changes as opportunities.

Category Executive

Job Responsibilities:

    Planning

    • Prepare customer communication plan for category.
    • Influence various teams/stakeholders within the organization (planning, category buyside, marketing, CRM, storefront etc.) to meet goals.
    • Proactively understand consumer behavior, spot trends in the market.
    • Conduct regular promotional analysis. To develop in-store discount strategies for the brand / categories to deliver category goals and performance targets.
    • Collate market information for understanding competition trends, consumer preferences and fine-tuning assortment strategies.

    Coordinating

    • Work closely with marketing on category specific brand campaigns.
    • Working closing with ecommerce and operations team.
    • Coordinating for photoshoots.

    New product and listings

    • Manage and create individual listing and SOP for new prints
    • Maintain large online product catalogs and Manage daily operations for category including Updating Product Catalog.
    • Knowledge of Listing, Updating Uploading Product Data / Specifications.
    • Managing Listing and A+ for category product Images on Marketplaces.

    Candidate profile:

    • 2- 3 years of work experience in an e-commerce firm.
    • Experience in retail/FMCG, understanding buying/supply dynamics preferable.
    • Demonstrated experience in handling large data sets and comprehensive excel knowledge is a must.
    • Able to work with others in a fast-paced, team environment and to interact effectively with all levels of management.
    • Results oriented with excellent communication and interpersonal skills, can work individually with minimal or no supervision

    Education : Any Management Graduate

    What We're Looking For- People with endless curiosity and hunger to learn- Owners who will think of SuperBottoms as their own venture!

    Copywriter

    Job Responsibilities:

      • Responsible for hitting key performance metrics including views, engagement, website visits.
      • Manage content across all platforms, including performance marketing ad copies and listing content. Here, content is defined as images or videos that aid in fostering engagement online.
      • Being super innovative in developing effective content pieces for the brand. Keeping a tab on the current trends and reacting and leveraging them quickly in the most relevant and effective manner is key. In-depth competitor content research and analysis is important.
      • Writing, editing and proofreading content including copy for multiple digital mediums including website, email, performance ads.
      • Providing editorial, creative and technical support to team members.

      Education and Experience : Graduate with minimum 2 years experience as a Copywriter

      Team Leader in Voice/ Non-Voice Customer Service Team

      Job Responsibilities:

          The Team Leader for Momsconnect Team will be responsible for the performance of the respective team, customer satisfaction, escalation point for the team and making sure processes are made and followed.
      • Supervise day-to-day operations and monitor team’s performance.
      • Create an inspiring team environment with an open communication culture
      • Handle Customer feedback process.
      • Ensuring the KPIs is met.
      • Make sure all SLAs are met.
      • Make, review and update all SOPs and Knowledge Base documents
      • Impart functional knowledge and train people
      • Collaborate with other stakeholders and customer for process improvement
      • Escalate open/pending matters to higher level.
      • Communicate progress of open items to all stakeholders.
      • Maintain the support team morale and motivation
      • Manages and report performance of the team.

      Requirement : Candidate must have their own workstation with good bandwidth of Internet and power backup

      Experience:  :0-2 yr exp as a Team Leader in Voice/ Non Voice Customer Service Team Exp working on Attrition/ Shrinkage/ SLA

      Work Days :05 Days a Week, ( 06 days during Training Period) Roster Weekly off Rotational Shifts

      Job Location :Full Time (work from home)

      Position : Team Leader: 01

      SEO Content Writer

      Job Responsibilities:

      • Must have excellent writing & editing skills in English.
      • Will prefer dual language writers with no plagiarism.
      • Exp. in Technical writing, & hold over SEO writing
      • Can create engaging blogs to generate curiosity.
      • Needs a professional attitude towards remote working.

      Qualification : Graduate (Any Stream)
      Niche : Health / Baby Care
      Shift Timings : 9:30 AM to 6:30 PM (flexible)
      Experience:  : 2-3 Years (Min.)
      Work Days : 5 working days (MON-FRI)
      Job Location : Remote Working (Completely)
      Salary : Upto 25000

      Interested candidates can email hr@superbottoms.com their CV with 2-3 work samples (Important)

      Copywriter

      Job Responsibilities:

      • Responsible for hitting key performance metrics including views, engagement, website visits
      • Manage content across all platforms, including performance marketing ad copies and listing content. Here, content is defined as images or videos that aid in fostering engagement online.
      • Being super innovative in developing effective content pieces for the brand. Keeping a tab on the current trends and reacting and leveraging them quickly in the most relevant and effective manner is key.
      • In-depth competitor content research and analysis is important
      • Writing, editing and proofreading content including copy for multiple digital mediums including website, email, performance ads.
      • Providing editorial, creative and technical support to team members.

        Education and Experience

        Graduate with minimum 2 years experience as a Copywriter

        Customer Experience Executive

        Job Responsibilities:

        • Resolve customers’ queries and issues through communication channels in a positive and friendly manner.
        • Meet the defined targets while ensuring you provide best in class customer service.
        • Ensure all SLAs are accomplished with 100% customer satisfaction.
        • Good comprehension skills- ability to clearly understand and state the issues customers present.
        • Work with the team lead to ensure the best customer service is being delivered and all customer queries/issues are being resolved with clarity and promptness.
        • Excellent communication skills.
        • Polite and customer service oriented.
        • Most importantly, be patient with new mothers.
        • Comfortable talking about situations surrounding the baby's well-being be it talking about baby pee / poop / rashes or anything else. We take pride in solving mom's queries, no matter what.

          Must haves:

          • Candidate must have their own workstation with good bandwidth of Internet.

          Experience

          0-2years

          Number of Requirements :

          Calls: 01
          Chat: 02

          Shift Timings : Rotational Shifts
          Weekoff : Roster Weekly off
          Work Days : 05 Days a Week, (06 days during Training Period)
          Job Type : Full Time Remote (work from home)
          Urgency : Need Immediate joiners

          Sales Executive/Sales Promoter

          Job Responsibilities:

          • Maintain a clean and organized kiosk/stall.
          • Counting the stock daily
          • Calling customers from previous day
          • Login in to shopify website and setting up the start card machine
          • Respond to each guest when at store with courteous, prompt and friendly service
          • Uploading the data and punching the online orders
          • Updating the manager with the sale data and make card machine summary report
          • Suggest betterment and Express top level operational excellence at store through appearance, cash handling and visual merchandising.

          Must haves:

          • Must be having experience of billing through mobile app (POS billing software will be a plus)
          • Excellent selling skills
          • Should be proactive and innovative in attracting customers and increasing the brand awareness
          • Should be fluent in English, Hindi and Marathi
          • Should be familiar with POS app in android phone
          • Should have prior experience of Kiosk sale executive

          Salary:

          Experience: 1-2 yrs
          Education: Any graduate

          Location:
          1. Seawoods Grand Central Mall- Nerul, Navi Mumbai
          2. Rcity mall, Ghatkopar

          Number of Requirements : 4
          Shift Timings : 12 pm - 8 pm
          Weekoff : Tues / any other weekday
          Work Days : 6 days working
          Job Type : Permanent
          Urgency : Need Immediate joiners

          INFLUENCER MARKETING EXECUTIVE

          Primary Responsibilities:

          • Searching for influencers (especially those who are moms or mom-to-be)
          • Giving them the data they require along with product training and goodies
          • Ensuring conversion and maintaining sheet of prospects
          • Researching relevant industry experts, competitors, target audience, and users
          • Brainstorming new curative approaches to influence campaigns
          • Keeping abreast of emerging trends, technologies, and influencers
          • Following up with influencers for timely completion of campaigns
          • Strategizing & implementing new Ideas to boost Influencer revenue