Job Openings at SuperBottoms: Join Our Team!
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Job Openings at SuperBottoms

Ecommerce Ads Specialist

Ecommerce Ads Specialist are responsible for the online sales and spends of the brand on marketplaces.

Primary Responsibilities:

The successful candidate will have the following responsibilities:

- Execute and purchase search and display activation on Amazon, Flipkart, and other platforms (Search & Display DSP)
- Implement best practices in search and display techniques, such as keyword selection, tracking, and optimisation. Via AB testing core campaigns, we will test and synthesise our search strategy.
- Work on branding related campaigns
- Implement keyword research, bench-marking, and optimisation.
- Manage and configure the Amazon Store to reflect core campaigns and new product innovation.

Education

Any Graduate (preferred from renowned colleges)

Experience

The successful candidate will require the following skills:
- Experience with Amazon and Flipkart/Other market channels Search and Display dashboards is required.
- Proven experience managing AMS and DSP campaigns
- Experience in Babycare industry is preferred (but not mandatory)
- Significant SEM knowledge and experience with key tools (AdWords, Google Analytics, SA360, Amazon and other e-retailer search tools).
- Familiar with detailed keyword performance activation, analysis, and optimisation.
- Self-assured and comfortable challenging your coworkers at all levels. Highly data-oriented with savvy Excel and data management skills.

Work Timings & Day of Work

Target Companies: any D2C startup
Working Days: Mon Fri
Working Hours: 9.30 am to 6.30 pm.
Location: Mumbai Only
Work model: Hybrid, twice a week work from office (Co-working spaces)

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Demand Planner

We are actively looking for a Demand Planner who will play an essential role in the supply chain of our company. The main duties of the candidate will include planning inventory flow, analysing statistical data, and generating forecasting solutions.

Job Responsibilities:

- Coordinate with sales and marketing to consolidate Historical sales data analysis with commercial team inputs.
- Conduct monthly coordination meeting (S&OP) and ensure information flows back Supply and production planners.
- Own National level Forecast Bias and Accuracy and initiate action improvements.
- Manage 4 Divisions in the India Region Consumer Business (Retail).
- Understand demand by area, state and customer level.

Qualifications:

- Minimum of 3 years’ experience in Supply Chain or Other function with involvement in S&OP / Business Process cycle. Preferable in retail business.
- Solid understanding of inventory management practices
- Advance in Excel and analyzing it before deliver the information properly
- Having perspective on looking at changes as opportunities

Job Requirements:

- Have a good understanding on business process and planning model
- Supply Chain background will be preferable
- Good risk assessment prior to decision making
- Ability to drive cross-functional team, and lead coordination meeting
- Proactive initiative is an important attribute

Location: Mumbai only

Industry: Ecommerce / D2C startup only

Work model: Hybrid, twice a week work from office (Co-working spaces)

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Retention Executive

This role involves working with the website and CRM team closely to drive retention and loyalty with existing customers with the help of automated marketing, loyalty programs, email/sms marketing and more.

Primary Responsibilities

• Create monthly strategies
• Ideate, build & execute consumer lifecycle programs to drive retention, reactivation, engagement and onboarding with a focus on Conversions, LTV & repeat purchases.
• Innovate, launch, and grow new marketing programs on the platform in areas such as consumer delight, loyalty, recommendation and automated marketing.
• Analyzing of retention programs, making continuous improvements based on performance, trends, and insights via tests and iterative optimization
• Partner with the product team (website) to translate business goals into short term and long- term product roadmaps
• Comfortable in generating a strategic vision as well as glide path with product teams.
• Stay abreast of new innovations and the latest technology trends and explore ways of leveraging these
• Work closely with the Acquisition team to build processes for customer onboarding process in the channel mix to maximize retention
• Work closely with Business Analytics and Digital Marketing teams to build prediction models in order to optimize re-engagement strategies.

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Human Resource Intern

We are seeking a highly motivated and detail-oriented HR Intern with a focus on recruitment to join our team. The ideal candidate will have strong communication skills, an understanding of recruitment processes, and a passion for talent acquisition. The HR Intern will work closely with our HR team to assist in the recruitment process, including sourcing candidates, conducting interviews, and coordinating hiring activities.

Primary Responsibilities

- Assist in sourcing candidates through various channels, including job boards, social media, and employee referrals.
- Screen resumes and conduct initial phone interviews to assess candidate qualifications.
- Coordinate and schedule interviews with hiring managers and candidates.
- Assist in conducting interviews. Any other operational work assigned as and when required.

Qualifications & Skills:

- Any graduate degree [preferably in Human Resource] or equivalent.
- Proficient communication and interpersonal skills.
- Basic understanding of recruitment process.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

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Compliance Executive

As a Compliance Executive, you will be responsible for ensuring that our organization operates in accordance with all relevant laws, regulations, and internal policies. You will work closely with various departments to assess and mitigate compliance risks, develop and implement compliance programs, and provide guidance on regulatory requirements. Your role is crucial in maintaining the integrity and reputation of our company while fostering a culture of compliance.

Primary Responsibilities

- Collaborate with legal teams and stakeholders to ensure compliance with regulatory requirements.
- Assist in the preparation of necessary documentation and presentations.
- Support the onboarding of new associates by providing necessary historical documents, facilitating a seamless transition through easy access to essential information.
- Manage all employees and business process compliance activity for the entire company.
- Analyze all in-force contracts to make sure that each client is getting what they paid for.
- Collaborate with the management team to make sure that the entire company is aware of compliance requirements and issues.
- Develop internal controls and policies designed to ensure that all compliance needs are met.
- Work closely with department managers to review all departmental policies for compliance issues.

Qualifications & Skills:

- Bachelor's degree in any relevant field.
- Relevant experience of 1 year into compliance.
- Effective communication and analytical skills.
- Strong attention to detail and problem-solving skills.
- Good technical skills, industry knowledge, collaboration skills, adaptability and quick learner.

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Customer Chat Executive

As a Customer Chat Executive, you will be at the forefront of our company's customer service efforts, providing timely assistance to them. You will serve as the primary point of contact for customers seeking support, guidance, or information about our products or services. Your role is crucial in delivering exceptional customer experiences and fostering positive relationships with customers.

Primary Responsibilities

- Resolve customers’ queries and issues through communication channels in a positive and friendly manner.
- Meet the defined targets while ensuring you provide best in class customer service.
- Ensure all SLAs are accomplished with 100% customer satisfaction.
- Good comprehension skills- ability to clearly understand and state the issues customers present.
- Work with the team leads to ensure the best customer service is being delivered and all customer queries/issues are being resolved with clarity and promptness.

Qualifications & Skills:

- Excellent communication skills. Polite and customer service oriented.
- Most importantly, be patient with new mothers.
- 0-2 years of experience in the chat process or any other role.

Nature of Work:

- Full Time Remote (work from home) - 05 Days a Week, (06 days during Training Period) - Roster Weekly off - Rotational Shifts

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Senior Designer Graphic

The Senior Designer is responsible for creating innovative and engaging visual content for our brand’s social media channels. This role demands a creative individual with a strong understanding of social media trends, user behavior, and brand identity. The ideal candidate will have a proven track record of delivering high-quality design content that enhances user engagement and promotes brand awareness.

Primary Responsibilities

- Design and produce compelling graphics, animations, and video content for social media platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn.
- Collaborate with the marketing team to develop and implement a cohesive visual strategy that aligns with the brand's goals and messaging.
- Stay up to date with the latest social media trends and technologies to ensure that content is relevant and innovative.
- Manage multiple projects from concept through completion under tight deadlines.
- Provide creative guidance and direction to junior designers and other team members.
- Analyze performance metrics to understand the effectiveness of social media content and make informed design decisions.
- Ensure brand consistency across all social media channels.
- Participate in brainstorming sessions and contribute innovative ideas for campaigns and content.
- Work closely with the content and social media managers to plan and schedule content in line with the editorial calendar.

Qualifications & Skills:

- Bachelor’s degree in design, Digital Media, or a related field.
- A minimum of 5 years of experience in graphic design, with at least 2 years focused on social media content creation.
- Strong portfolio showcasing high-quality graphics, animations, and video content for social media.
- Working in the baby category is a plus.
- Proficiency in design software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects) and other graphic design tools.

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eCommerce Intern

We are seeking a highly motivated and detail-oriented E-commerce Intern to join our team. The ideal candidate will have strong analytical skills, proficiency in e-commerce platforms, and a passion for online retail. The E-commerce Intern will work closely with our e-commerce team to assist in managing our online store, analyzing customer data, and optimizing the online shopping experience.

Primary Responsibilities

- Assist in managing our website & marketplaces, including product listings, pricing, and promotions.
- Analyze customer data to identify trends, preferences, and opportunities for improvement.
- Conduct research on e-commerce best practices and industry trends.
- Collaborate with the e-commerce team to develop strategies to improve the online shopping experience.
- Support ad-hoc e-commerce projects and initiatives.

Qualifications & Skills:

- Currently pursuing or recently completed a degree in Marketing, Business, E-commerce, or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Experience with web analytics tools (e.g., Google Analytics) is a plus.
- Strong knowledge of marketplaces like Amazon, Flipkart, etc.

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Marketing Research Intern

We are seeking a highly motivated and detail-oriented Marketing Research Intern to join our marketing team. The ideal candidate will have strong analytical skills, proficiency in research methodologies, and a passion for marketing. The Marketing Research Intern will work closely with our marketing team to conduct on-field market research, gather data from stores, and provide insights to support marketing strategies.

Primary Responsibilities

- Conduct on-field market research by visiting stores and gathering data on product displays, pricing, and promotions.
- Collect and analyze data from various sources to identify trends, customer preferences, and market opportunities.
- Prepare reports and presentations to communicate research findings and insights to stakeholders.
- Collaborate with the marketing team to develop data-driven marketing strategies.
- Support ad-hoc research requests from various departments.

Qualifications & Skills:

- Currently pursuing or recently completed a degree in Marketing, Business, Economics, or a related field.
- Strong analytical and problem-solving skills.
- Proficiency in research methodologies and data analysis techniques.
- Proficient communication and interpersonal skills.

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Job Openings at SuperBottoms

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